Welcome to the COVID-19 Complaint Form
The following complaints are reportable to KFL&A Public Health:
- COVID-19 case or contact not self-isolating
- Commercial establishment not following the order to require face coverings
- Business not operating safely
The following complaints are enforceable by the Kingston Police or the OPP
- Self-isolation for returning travellers, under the Quarantine Act.
- The regulations under the Reopening of Ontario Act, 2020 limit the number of people allowed to attend an unmonitored private social gathering across the province is:
- Over a maximum of 10 people indoors
- Over a maximum of 25 people outdoors
Unmonitored private social gatherings include:
Functions, parties, dinners, gatherings, barbecues, or wedding receptions held in private residences, backyards, parks and other recreational areas.
Indoor and outdoor events and gatherings cannot be merged together to increase the capacity limit of the event. Gatherings of 35 (25 outdoors and 10 indoors) are not permitted.
These limits do not apply to gatherings held in staffed businesses and facilities, such as:
These limits do not apply to events or gatherings held in staffed businesses and facilities, such as: bars, restaurants, cinemas, convention centres, banquet halls, gyms, places of worship, recreational sporting or performing art events.
Existing rules, including public health and workplace safety measures for these businesses and facilities, continue to be in effect.
If any of these incidents are happening now call:
The following complaints are enforceable by the City of Kingston:
The City of Kingston has implemented orders under bylaw number 2020-06 to further prevent, reduce or mitigate COVID-19
If any of these incidents are happening now call:
City of Kingston’s Customer Service contactus@cityofkingston.ca or 613-546-0000. Complaints or questions about the emergency orders can be directed to the City of Kingston’s Customer Service contactus@cityofkingston.ca
The following complaints are not enforceable:
- Personal infection prevention, e.g. hand washing
- Self-isolation for anyone other than returning travellers
